HELP / SUPPORT

Support, when you need it.

Track a consignment, find an answer, or reach a human — day or night.

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Live status, route and estimated delivery for any consignment.

Delivery times, customs, missed deliveries, claims and more.

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Support around the clock by phone, email or message.

Report loss or damage within 7 days with your consignment number.

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View your consignment history and statuses in one place.

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We never ask for payment by text to release a parcel. Report suspicious messages.